A New Team Finds Their Way: The Department of Veterans Affairs Center for Enterprise HR Information Services (CEHRIS)
The Center for Enterprise Human Resource Information Services, or CEHRIS, provides modern HR technology and tools to support those who care for our nation’s 19 million veterans.

CEHRIS is a new office with a powerful mission and a difficult organizational challenge. The team is responsible for modernizing HR technology, tools, and data for the VA’s 300,000+ employees. Yet without direct budget authority, they faced shifting priorities and budget questions with staff and service providers caught in the middle. Agility, efficiency, and leadership development were the goals – with little definition around when or how it could be done.

Sprightbulb’s Solution

Sprightbulb teamed with the CEHRIS team to provide a full spectrum of Agile services – including training, leadership development, facilitation, and coaching – to help the new center align around the most pressing needs, and then move forward. The coaches created and aligned program backlogs and processes, facilitated team offsites, and helped CEHRIS create a leadership development program for new staff.

Results

Agile and Scrum are business-as-usual at CEHRIS. Contractor team alignment is at an all-time high and program managers are focused on the outcomes of their projects, not the internal challenges of a newly formed team.

Lightbulb Moments

Agile and Scrum work for non-technical teams, too. Practices like stand-ups, retrospectives, and planning help everyone understand and execute against priorities.

Off-site meetings facilitated by experts create a safe space for leaders and teams to surface issues and develop innovative solutions outside of the day-to-day grind.

Human centered design approaches to examining a business problem help subject matter experts and end-users imagine the art of the possible and to solve the problem quickly.

Services

Agile Coaching
Leadership Coaching
Facilitation and Team Offsite
Agile Coaching

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